Frequently Asked Questions (FAQs)
Please find your answer here, if not found please write to us using our feedback form.
- Payment methods?
You pay for your takeaway in cash when it arrives at your door or select to pay by paypal our secure online payment process. If you let us know when you place you order, we will have the appropriate change available.
- How do I know the Takeaway has received the order?
Once you have placed your order on NewMumtaz.com, it is instantly sent to the takeaway team by email.
- How do I know that the order has definitely been placed.
Once you have placed your order a notification will be displayed on your screen and you will receive a confirmation email.
- I have forgotten my Password. What do I do?
You can access the password reminder service by using the Forgot Your Password link on the homepage.
- I wish to change/cancel my order.
Once your order has been placed, you will need to contact NewMumtaz by phone if you want to cancel/change your order. The takeaway contact details are in the contact us section on the website.
- I want to change my password.
You can change your password by logging into your account and entering your old password and your new password on the My Account page.
- I have REGISTERED, but FAILED LOGIN? or shows mismatch ?
When you have first REGISTERED, you need to confirm your registration by CLICKING on your return email submitted to your email account (PLEASE CHECK your SPAM emails).Otherwise, Please send an email/phone the restaurant if there is a problem, so we can resolve this.(p.s. you may need to clean your computer cache memory - may help if passwords are conflicting with previous entries)
- I want to change my contact details.
You can change your contact details by logging into your account and submitting your new contact information on the My Account page.
- I have placed my order when I am expecting delivery.
Once your order has been placed, you will need to contact the NewMumtaz by phone if you want to check on its delivery status. The takeaway contact details are in the Contact Us section on the website.
- What is the MINIMUM ORDER amount for my AREA?
| Abington |
12.00 |
|
King's Heath |
18.00 |
| Abington Vale |
12.00 |
|
Kingsley Park |
12.00 |
| Bellinge |
12.00 |
|
Kingsthorpe / Hollow |
12.00 |
| Blackthorn |
18.00 |
|
Lings |
12.00 |
| BoothVille |
12.00 |
|
LumberTubs |
12.00 |
| Boughton Green |
18.00 |
|
Merefield |
18.00 |
| Briar Hill |
18.00 |
|
Moulton |
18.00 |
| CampHill / HunsburyHill / Shelfleys |
18.00 |
|
Moulton Leys |
20.00 |
| CliftonVille |
12.00 |
|
Overstone Lodge |
18.00 |
| Collingtree Park / BLACKYMORE |
18.00 |
|
Parklands |
12.00 |
| CottarVille |
12.00 |
|
Phippsville |
12.00 |
| Cotton End |
12.00 |
|
Queen's Park |
12.00 |
| Dallington |
18.00 |
|
Rectory Farm |
18.00 |
| Duston / New Duston |
18.00 |
|
Rushmere |
18.00 |
| East / West HUNSBURY |
18.00 |
|
Semilong |
12.00 |
| Eastfield |
12.00 |
|
Southfields |
18.00 |
| Ecton Brook |
18.00 |
|
Spencer |
12.00 |
| Far Cotton |
18.00 |
|
Spinney Hill |
12.00 |
| Goldings |
18.00 |
|
Spring Park |
20.00 |
| Grange Park |
22.00 |
|
St.James |
12.00 |
| Great / Little BILLING |
12.00 |
|
Thorpelands |
18.00 |
| Hardingstone |
18.00 |
|
Weston Favell |
12.00 |
| Headlands |
12.00 |
|
Wooton / Wooton Fields |
22.00 |
| HILLTOP |
12.00 |
|
|
|
- I have REGISTERED, but cannot LOGIN? or shows mismatch ?
When you have first REGISTERED, you need to confirm your registration by CLICKING on your return email submitted at time of login (PLEASE CHECK your SPAM)
